In this module, the participants will learn to describe daily routines and simple processes. They will expand their vocabulary and improve their listening skills. In addition, they will learn how to handle more situations on the phone. For example, they will be able to reply to a simple request from a colleague or a customer.

 

 

Module Elements

 

Right or Wrong? (The Tenses)

 

Review – Important Business Vocabulary

 

Translating Sentences (Important Business Vocabulary)

 

Telephoning Skills

 

Basic Listening Comprehension

 

General Vocabulary (Part Three)

 

Describing Daily Routines

 

Translating Sentences (The Tenses)

 

Describing Departments / Teams